Our facilitated Terms & Conditions - COVID-19
COVID-19 Special Info Regarding Reservations
In order to best respond to the risks of cancellations linked to COVID-19, the Yelloh! Village of which we are a part has decided to relax its General Conditions of Sale.
Rest assured, we've got you covered!
1 # "In the event of cancellation due to the Yelloh! Village campsite, except in cases of force majeure, the sums paid for the reservation will be fully refunded. However, this cancellation may not give rise to the payment of damages."
2 # "In the event of cancellation by the camper without subscription to the cancellation guarantee for one of the following reasons and until his date of arrival:
- Border closure
- Administrative closure of the campsite
- Quarantine on arrival of the customer or on return of the customer to his country
- Limitation of trips to a number of kilometers that do not allow you to come to the campsite
A voucher, for an amount corresponding to all the sums paid, valid for two years, will be issued by the campsite. In case of refusal by the customer of this voucher, it will be refunded, on request, of the corresponding amount. "
3 # Otherwise, to cover other cancellation risks related to COVID, we offer cancellation insurance that represents 3.3% of your stay. It protects you, for example, if you or your loved ones have the Covid or are declared "Contact Cases" and cannot go to the campsite to make your stay.